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| The "e" in e-learning stands for "E"xperience |
Education |
 Business is adding the letter "e" in front of a lot of words in the last year of the 1900s. e-commerce, e-business, e-shopping, e-transactions, and now e-learning. The "e" has come to stand for a Digital Age and internet focused transformation of a business process. "e" literally means the "electronic" personification of a commerce, shopping or learning. But, it also means modern, internet age, "venture capital friendly" and on-line.
"e-learning" is a great phrase, as it is a wider tent then just on-line learning, web-based training, CBT, technology assisted, distance learning or other phrases. We have a unique opportunity, as the term spreads to vendor press releases, trade show signage and new venture business plans, to define what the "e" really should stand for. The experience side of e-learning should address factors including:
- Engagement: How will we get the learner fully engaged?
- Curiosity: How will we harness the power of curiosity and exploration?
- Simulation and Practice: More powerful simulation and practice opportunities?
- Remediation: Remedial and extending learning content?
- Coaching: Human and digital coaching for learners?
- Peer Learning: Build communities that will allow for social dimensions of learning on-line?
- Action Learning: Projects that trigger action learning and align with workplace challenges?
- Performance Support: e-learning programs that offer on-the-job performance
- Intensity: How can we create high intensity, memorable learning experiences?
- Assessment and Feedback: Help the learner to gain a better sense of their knowledge gaps?
- Teaching Culture: Increase learning with high moments of teaching value?
 Notice how I didn't include technology functions in the above list. The exciting thing about ordering a book through e-commerce is not the HTML that displays the
book site in my browser. It is the experience of ordering the book that is different. I can see hundreds of thousands of books. I can read reviews of the author. I can hear from other readers. I can see links to similar books. Someday, I will be able to preview the text. The key to e-book ordering is the experience of me, the buyer.
Likewise, the conversation must move rapidly from the "cool" aspect of using technology to deliver content, conduct training transactions, have virtual classrooms and build digital collaboration environments. We stipulate that, with joy. The "e"-learning that I am dreaming about has the intensity of an airplane simulator, the support of an e-mail from a trusted mentor, the engagement of a great novel and creates the experience of learning that makes a learner say wow. The wow is about their connection with knowledge, not about the technology. The "e" is the power of the experience - let us invent and create it!
Courtesy: Elliott Masie, The MASIE Center
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